Help Center

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Find answers, get support, and learn how to make the most of Vontos.

Frequently Asked Questions

Quick answers to common questions

How do I get started with Vontos?

After signing up, you'll be guided through our onboarding process which includes setting up your institution, creating your first program, and inviting users. Our documentation has detailed getting started guides.

Can I import existing student data?

Yes, Vontos supports bulk import of student data via CSV files. You can also integrate with popular SIS systems for automatic sync. Contact our team for enterprise integrations.

How does the AI assistant work?

Our AI assists teachers by summarizing student evidence and suggesting evaluation points. Teachers always make the final assessment decisions. The AI never grades students directly.

Is my data secure?

Absolutely. We use enterprise-grade encryption, maintain SOC 2 Type II certification, and comply with FERPA and GDPR. See our Security page for full details.

Can I customize the platform for my institution?

Yes, Vontos offers extensive customization including branding, custom competency frameworks, rubric templates, and reporting formats. Enterprise plans include dedicated customization support.

What integrations are available?

We integrate with popular LMS platforms (Canvas, Moodle, Blackboard), SIS systems, and offer a comprehensive API for custom integrations. See our API Reference for details.

Still need help?

Our team is ready to assist you with any questions or issues.

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